the richey team

The company consists of our professional consulting staff supported by our skilled editorial team.

We believe the basis of every exceptional service enterprise is the quality, character and experience of its staff. A vital part of this is finding and keeping the right people. The average tenure of our consulting team is over ten years, whilst the average tenure of our editorial team is over six years.

The role of the professional consulting staff is firstly to conduct meticulous field research. Using that analysis, they add insightful thinking to develop comparisons, contrasts, conclusions and concepts. A typical Richey consultant:

• Has worked in the hotel and resort field for twenty years
• Has achieved positions on the executive committee of well known luxury hotels
• Has lived and worked in multiple countries, and speaks their languages
• Has degrees from prestigious hotel or culinary schools

The role of the editorial team is to ensure the integrity of every document, and to prepare our reports in an accessible and stimulating manner. Every editorial professional:

• Has language or literature degrees from leading universities
• Has years of experience in editing, communications or publishing
• Works in close partnership with the consultants and with editorial colleagues to manage all final reports